Tune in at 12.00 pm GMT, Thursday September 30 2021- or watch at a time to suit you!
Our ability to communicate clinical and welfare information effectively to clients is key to ensuring their compliance. Yet, as we all know, levels of compliance continue to be a challenge.
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In the next WSAVA webinar, we will explore the most effective ways in which to communicate with clients in order to encourage them to take the steps necessary for their pet’s welfare and wellbeing. The webinar will be led by Suzanne Rogers, Co-director of Human Behaviour Change for Animals and Dr Natasha Lee, Chair of the WSAVA’s Animal Wellness and Welfare Committee (AWWC).
Suzanne Rogers
Suzanne Rogers explains:
During the webinar we will explore the factors that underpin client behavior and we will also provide practical tips and advice on handling difficult situations. We hope that the information we provide will help veterinarians and veterinary nurses to hold more successful consultations and to improve overall rates of compliance going forward.
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Find out more
https://wsava.org/events/wsava-webinar-top-tips-for-impactful-consultations/
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